Glacier Products Ltd
BIO has granted a EUR 8M loan to Glacier Products Ltd, a family-owned Kenyan dairy company that
manufactures, sells and distributes a wide range of dairy products including ice-cream, chocolate and
yogurt.
Amount
€ 8,000,000.00
Type of investment
Debt
Development impacts
- Local economic growth
- Food security & rural development
- Promotion of ESG best practices
Beneficiary locations
Investment field
Enterprises
Activity
Organisation
Glacier Products Ltd
The company was founded as an ice cream producer in 1979, by 2 persons working at Razco, a competitor of Glacier. The Shah family bought the business in 1995. At that time the business was very small and artisanal. The family focused on quality improvement and branding in order to make it grow. Today Glacier is the Kenyan market leader in ice cream, selling to all main retailers, a wide range of small supermarkets and to the horeca sector. GPL sources its milk locally from cooperatives supporting over 7,000 smallholder farmers . Glacier kept on innovating and added chocolate and yogurt to its product portfolio. Their mission is to offer high quality, locally produced products at an affordable price. In 2023 the Group realized a revenue of USD 22M and an EBITDA of USD 3.9M.
Development impacts
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Local economic growth
This investment with help modernize and upgrade the production capacity of the largest ice-cream producer in Kenya and the only large-scale chocolate producer in East Africa, with the construction of a state-of-the-art factory that relies on the most modern techniques and machines and should bring substantial quality and efficiency gains.
It will help promote high quality standards in the dairy supply chain, with an extended quality team, several process and product certifications (FSSC 22000/HACCP) and an advisory role to cooperatives on key quality considerations (e.g. milk tank, testing procedures, chilling and cold room specifications).
An increase in volumes of milk sourced primarily (80%) from local small-scale farmers could be ov (7,100 SSFs reached as of today and 12,425 expected by 2028 – of which a significant proportion of women) through formal contractual arrangements with cooperatives, including price premiums for quality milk, thereby offering them an alternative to the dominant large-scale processors and informal market channels while providing a more stable and better income outlook.
This investment will also promote long-term partnerships with small to medium farmer cooperatives—currently with four and onboarding a fifth, with 500 to 2,500 farmers each and 4–50 cows per farmer—through annual contracts outlining volumes, price and quality specifications, quality advisory services, and the payment of a quality premium (~4%), while indirectly supporting farmers on quality standards and best practices (including, in some cases, partner programmes such as USAID), and thereby securing the supply of high-quality milk required by Glaciers. -
Food security & rural development
By investing in a state‑of‑the‑art factory and advanced quality systems, it raises production efficiency and food safety standards while upgrading the dairy value chain. Its core impact lies in increasing secure market access for local small‑scale farmers—primarily through long‑term contracts with cooperatives, quality premiums, and technical support—which improves income stability for thousands of farmers, including many women. At the same time, it promotes higher quality and sustainability standards across the sector, reinforcing inclusive rural development and a reliable supply of high‑quality dairy inputs.
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Promotion of ESG best practices
Further strengthening the E&S management of a company that is already committed to responsible business practices (e.g. E&S policy, food safety certifications) and relevant E&S standards, building on the ongoing improvements related to the ESAP developed by Agri‑Vie, and further supported by BIO’s proposed ESAP. This includes actions aimed at E&S policy consolidation, further formalization of HR‑related aspects—including a 6% yearly increase in wages—improved monitoring of energy and water consumption, and a more detailed and transparent approach to supply chain management (see below).
As part of the ESAP requirements (still under discussion), the project aims to improve the current procurement policy and develop a robust milk supply chain sustainability policy. This will clarify supplier identification and selection criteria (including objectives, exclusion criteria, minimum requirements, certifications and monitoring) and define a sustainability approach for smallholder farmers, covering pricing mechanisms, quality premiums, capacity building, traceability, and stakeholder engagement, with the ultimate goal of ensuring long‑term relationships with cooperatives and fair benefits for farmers.
E&S Impact
Glacier will develop a community engagement plan and an external grievance mechanism. Energy consumption will be measured and monitored in order to establish measures to reduce consumption.
Given that Kenya suffers from water shortages, similar actions will be taken for water. Improvements to be made to the waste management plan of the client. Finally, a sustainable supply chain policy will be developed to integrate the risks associated with the supply chain.
E&S classification of the project: B
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